We collect information to provide a better experience and improve our Service. The types of data we collect include:

1. Personal Information: When you create an account, we may collect:

   • Name

   • Email address

   • Password (encrypted)

   • Home address and service location

2. Service & Property Data: To help us match you with the right professional, you may optionally share photos, videos, and descriptions of repair issues, as well as property details and service preferences.

3. Device & Usage Data: We collect data such as:

   • Device type, OS, and version

   • IP address and general location

   • App usage patterns and interactions

4. Integrations (Optional): If you connect a third-party service, we access only the data you allow and use it strictly to enhance your experience.

5. Payment Information: If you make payments through the Service, payment processing is handled by third-party providers. We do not store your full credit card or bank account details.

6. Photos & Media (Optional): When you submit a repair request, you may upload photos or videos of the issue. These are used solely to assess the job and match you with a qualified professional.

We use your data to:

• Provide and personalize your experience

• Match you with vetted service professionals in your area

• Generate AI-based repair assessments and cost estimates

• Process payments and manage bookings

• Communicate updates, appointment reminders, or important notices

• Analyze trends and improve app performance

• Maintain security and prevent misuse

Your information is securely stored and encrypted in transit and at rest. We implement industry-standard security measures to protect against unauthorized access, alteration, or disclosure of your data.

If you delete your account, we permanently remove or anonymize your personal data within a reasonable timeframe.

We may share your data only in the following cases:

• With service professionals: your name, address, and job details are shared with the handyman assigned to your request so they can complete the service.

• With service providers: who assist in app hosting, analytics, payment processing, or email delivery (all bound by confidentiality agreements).

• For legal reasons: if required by law or to protect our rights and users' safety.

• With your consent: if you explicitly agree to share data with a third-party service or partner.

You have full control over your data. You can:

• Access, edit, or delete your information anytime.

• Withdraw consent for data sharing.

• Request a copy of your stored data by contacting us at support@handyo.us

We use cookies and similar technologies to:

• Keep you signed in

• Save preferences

• Understand how users interact with our platform

We keep your information only as long as necessary to provide the Service or comply with legal obligations. If you delete your account, your data is permanently removed within 30 days.

Our Service is not directed toward children under 13. We do not knowingly collect personal data from minors. If we learn that a child has shared personal data with us, we will delete it promptly.

We may occasionally update this Privacy Policy to reflect changes in our practices or for legal reasons. The updated version will always be available on this page with a revised "last updated" date.

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: support@handyo.us
Address: 201 178th Dr Sunny Isles Beach FL 33160